Accessibility Statement

We believe that healthcare should be accessible to everyone, regardless of ability or disability. Our website has been designed and developed with accessibility in mind, ensuring that patients, carers, and visitors can access the information and services they need.

We have invested in making our digital presence inclusive and usable, recognising that accessible design benefits all users — not just those with disabilities.

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG 2.1 defines requirements for designers and developers to improve accessibility for people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments.

We regularly review our website against these standards and work to address any areas where we may not fully meet the guidelines. Our goal is full conformance, and we treat accessibility as an ongoing process rather than a one-time effort.

Our website includes the following accessibility features:

• Semantic HTML structure with proper heading hierarchy
• ARIA landmarks and labels for assistive technology navigation
• Keyboard-accessible interactive elements including forms and navigation
• Skip navigation links to bypass repetitive content
• Sufficient colour contrast ratios meeting WCAG AA standards (4.5:1 minimum)
• Descriptive alternative text for all meaningful images
• Responsive design that adapts to different screen sizes and zoom levels
• Clear and consistent navigation throughout the site
• Visible focus indicators on all interactive elements
• Form validation with clear error messages announced to screen readers

While we strive for full accessibility, some content may have limitations:

• Third-party content: Some embedded content from third-party services (such as booking systems or map integrations) may not fully conform to WCAG 2.1 AA. We work with our partners to improve accessibility where possible.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these and provide accessible alternatives upon request.
• Complex medical imagery: Certain clinical images may have limitations in providing comprehensive alternative text due to the specialised nature of the content.

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: enquiries@cambridgeurologypartnership.co.uk
• Phone: +44 800 756 7771
• Contact form: Visit our contact page

We aim to respond to accessibility feedback within 5 working days and will work with you to resolve any issues.

If you are not satisfied with our response to your accessibility concern, you may escalate the matter to the Equality and Human Rights Commission (EHRC). The EHRC is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

You can also contact the Equality Advisory and Support Service (EASS) for advice and assistance with discrimination and equality issues related to disability.

This website relies on the following technologies for accessibility:

• HTML5
• WAI-ARIA (Web Accessibility Initiative — Accessible Rich Internet Applications)
• CSS (Cascading Style Sheets)
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used. The website is designed to be compatible with current versions of major browsers and assistive technologies, including screen readers such as NVDA, JAWS, and VoiceOver.

We assess the accessibility of this website through:

• Automated accessibility testing tools (e.g. Axe, Lighthouse)
• Manual testing with keyboard navigation and screen readers
• Regular code reviews with accessibility-focused criteria
• Periodic audits against WCAG 2.1 AA success criteria
• User testing with individuals who use assistive technologies