Cookie Policy

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners.

Cookies can be “persistent” (remaining on your device until they expire or are deleted) or “session” (deleted when you close your browser). They can be set by the website you are visiting (“first-party cookies”) or by third-party services operating on that website (“third-party cookies”).

We use cookies for the following purposes:

• To ensure the website functions correctly and securely
• To remember your preferences and settings (such as cookie consent choices)
• To understand how visitors use our website so we can improve the experience
• To measure the effectiveness of our content and services

We do not use cookies to identify you personally or to serve targeted advertising.

We categorise the cookies used on our website into three groups: essential, analytics, and functional. Each category is explained in detail in the sections below. We only use non-essential cookies with your consent.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website and services.

Analytics cookies are only placed with your explicit consent. You can withdraw your consent at any time through our cookie preferences.

Functional cookies enable the website to provide enhanced features and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

• Remembering your preferred language or region
• Storing your form progress so you can return to it later
• Enabling embedded maps and location-based features

If you do not allow functional cookies, some or all of these features may not work correctly.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time using the control below.

You can also control cookies through your browser settings. Most browsers allow you to:

• View the cookies stored on your device
• Delete individual or all cookies
• Block cookies from specific or all websites
• Set your browser to notify you when a cookie is being set

Please note that blocking essential cookies may affect the functionality of our website.

Some cookies on our website are set by third-party services that we use. These include:

• Vercel: Hosting and analytics services that help us monitor performance and improve our website
• Embedded maps: Map services that help patients find our clinic locations

We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information about how they use cookies.

We may update this cookie policy from time to time to reflect changes in the cookies we use, changes in legislation, or improvements to our website. Any material changes will be communicated through a new cookie consent prompt. We encourage you to review this policy periodically.